So, you started your service-based business, and you’ve hit that sweet spot where clients are lining up, the money is flowing, and you feel a rush of entrepreneurial success. But as your business grows, you’re spending your nights answering emails, struggling to keep up with invoicing, and skipping the gym because your calendar is choked with administrative tasks.

You know the answer is delegation, but the thought of handing off tasks feels terrifying. What if they mess it up? What if it costs too much? Isn’t it just faster if I do it myself?

This was my thought when I first started ASYNC. How and where to delegate as a business owner, working remotely in different time zones.

how delegating as a remote business owner can increase productivity, savings and general satisfaction versus in-office workers.
Sources: Entrepreneur, Apollo Technical, Clutch

What is delegation in business and how delegating as a remote business owner can increase general business satisfaction.

Delegation in business is a situation where you realize you can’t do everything by yourself, so you assign tasks you’ve already done or plan to do to someone else. You are giving a piece of your work trusting that the person will successfuly complete it. It usually happens when you know you can’t do it all alone, and we at ASYNC say YOU SHOULDN’T.

If you know there are professionals to take off your plate at least 5 hours per week, that could be a good start. Tim Ferris is widely known for promoting this kind of work. Did you know that, according to The Entrepreneur, hiring a virtual assistant over a full-time employee can save up to 78% in operating costs per year.

If you are routinely working evenings, weekends, and holidays just to maintain your current client load, you’ve hit a capacity ceiling. You are trading time for money, and there is no room left for strategic planning, product development, or marketing.

Where to start delegating as a remote business owner

It keeps you from the burnout, owerhelm, helps you with inspiration, strategy, and time.

Delegation often fails because entrepreneurs skip the necessary preparation. It’s a skill that can be learned and most of first-time entrepreneurs don’t know where do delegate or what to do after signing up the contract.

One problem when delegating remotely is lack of accountability or missing on the tasks, deadlines. Some of the project management tools like Asana or Basecamp can help you set clear tasks with deadlines. You can track team tasks with pending, working, finished labels. You can use comments, likes or attachments.

Start with Toggl tool.

The biggest fear is delegating the wrong thing. What you can do for one week, or a few days is tracking your workday. Categorize each activity (e.g., Client Work, Admin, Marketing, Finance, Strategy). You can after that use the RED method for delegation.

when delegating as remote business owners, clients can use this RED method for delegation or as a start.

Create the SOP when delegating as a remote business owner

You cannot delegate a task until you have documented the process. If you don’t document, you will spend all your newly freed time answering questions or explaining to your VA multiple times.

The best way to create a Standard Operating Procedure (SOP) is to do the task yourself one last time while recording it. You can use programs like Loom.

Here’s quick how-to:

  • 1. Record your screen using a tool like Loom or Screencastify as you perform the task. Talk through every step, explaining why you click where you click and why you use certain features.
  • 2. Transcribe the key steps from the video into a bulleted checklist format. This makes it scannable and repeatable. Loom automatically do this for you.
  • 3. Always include a “Definition of Done.”

    Example: “Success means all blog posts have been scheduled every Monday by the end of the year based on guidelines”

Store all SOPs in a central location (like Google Drive or Notion) that is easily shared with your future team.

  • Never delegate a mission-critical task first. Hand off a simple, documented task (like formatting a blog post or cleaning up an email list) and see how they handle it.
  • Present your SOPs as a starting point, and always make a room for improvements that your virtual assistant might suggest.